Tag: virtual focus group

Do You Really Need a Customer Avatar?

I am a sucker for procedural dramas. Criminal Minds and NCIS are staples in my late-night viewing. My husband and I have sort of a "silent bet" running on each episode. The first one of us to figure out "whodunnit" gets bragging rights for the night. Usually, it's me. Sometimes I get it wrong, which […]

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