Lisa Robbin Young

[Creative Freedom S5E6]

How ya liking the new website? Have you checked out the virtual card deck or taken the new version of the quiz yet? I haven't done a formal post yet about all the changes. That's coming soon. Right now, I'm coming off the high that is Creative Freedom Live. I got home earlier this week, and it's been fun to unwind and "recover" from such an amazing weekend. More on that later, too!

Today, though, I'm going to do my darndest to make business models approachable and easy to navigate. Just hearing the word “business model” can conjure up spreadsheets, process diagrams, flow charts, and other stress-inducing imagery. But business models don't have to be stressful. 

Once you figure out your unique business model, you’ll like how sexy the results are: more money, meaning, and impact. More Raving Fans for your work, more freedom, and more time to focus on what’s truly important to you. 

The best part? It isn’t hard to figure out. The hard parts are sitting down to DO the work and then staying true to the business model that works for you. If you follow along today, you’ll even have some of that handled, too.

Listen To The Podcast

Download Season 5 Episode 6 iTunes | Stitcher | Spotify 

Podcast Show Notes

  • 4:51 - A true story "cold" calling - and how that model works, but at what cost?
  • 8:28 - 360-degree business design and the business model "equation"
  • 10:20 - questions to ask yourself to help get clarity on the first part of the equation
  • 12:50 - Creatives can't usually "Start with why" like Simon Sinek suggests, but "why" is an important SECOND question
  • 14:00 - Finding the people most likely to say "Yes" to your offers
  • 16:37 - How the second half of the equation falls together more easily
  • 18:35 - The flexibility of the "What" and "How" elements of the equation

Mentioned In This Episode

Rising Tide Members

Our Rising Tide Community has moved! If you're already a member, you can login and access your free downloads here.

Not a member yet? It's free! When you register for the Rising Tide, you also get email updates, the FREE learning library, and access to episode transcripts, worksheets, and more!

Sponsors & Credits

Special thanks to our Patrons for your continued support.
Music: “Welcome to the Show” by Kevin MacLeod, incompetech.com. Music licensed under creativecommons.org/licenses/by/3.0/

I can't tell you the number of times I've seen "make six figures" come up on someone's annual goals. When I was a young entrepreneur, it was one of my goals more often than I care to admit. It felt like something I should be doing. Shouldn't every creative entrepreneur have a six figure business? Isn't that the goal? To make more money, have more fun, and enjoy life in the process?

Well, yes and no.  (more…)

If you're like a lot of creative entrepreneurs, you might still be scrambling to put your goals down on paper for the year. In fact, several guru-types are only just now getting around to leading those goal planning workshops. The folks in A-Club and the Incubator did their annual planning before December, so that they could hit the ground running this year. I'm not bragging (well, okay, maybe a little), I'm trying to illustrate a point that the longer you wait to set your goals, the longer it will be before you can achieve them.

But even if you're only just now getting around to it, there's still one thing you've got to remember to do before you shore up your plans for the new year.  (more…)


Marvel just dropped the official trailer for the upcoming film, Avengers Endgame. Filming began in August 2017, in the can since January, and in post production since October. Fans have been dropping concept trailers since August. But the current release date is scheduled for the end of April, 2019!  

You can't buy tickets this early. So why drop the trailer now?

Disney knows a thing or two when it comes to marketing.

Yes, it takes time to edit a film, but not 18 months! The Marvel Cinematic Universe is a carefully choreographed series of content pieces that all work together on one timeline. They are released in a particular order that synchronizes with every other piece of content: film, television, etc. They tease future films in current ones, so you get a taste of what's to come. There are over 20 films already released in this series, with at least 15-20 more in the works (not to mention the numerous television series that are also interconnected to the film storylines)!

Disney also intentionally delayed the release of this trailer after the death of former President Bush. Disney insiders said they wanted to capitalize on the anticipated record-breaking buzz they'd get from the trailer release. If they released on a national day of mourning (when the markets are closed), they'd get very little financial benefit from dropping a FREE video clip.

The buzz created from record-breaking video views means an increase in stock price for Disney and their shareholders. They weren't about to miss out on that!

While you may not have a bunch of shareholders, you DO have a vested interest in watching what Disney is doing with Marvel's Avengers. They know how to create buzz and drive demand for an offer - even if that offer is a $10 (or $20) movie ticket.

Marvel's content marketing plan stretches for nearly 18 months!

Here's the thing: all that content comes directly from the film itself (and the people in it)! They're not re-inventing the wheel and trying to crank out a bunch of unrelated content to sell movie tickets. They're giving you some of the best bits of the movie (including the actors) well before the release date in order to entice you to buy a ticket and see the whole thing!

You need compelling content to be able to maintain that buzz for the long months between the start of filming, the first trailer release, and opening day at the box office. Certain media outlets get exclusive behind-the-scenes access during filming. The actors and directors book interviews and use their social media to talk up the film from shooting through opening day. Disney releases trailers and special behind-the-scenes clips to keep fans talking.

The more fans talk, the more fans watch. The more fans watch, the more fans talk. Good or bad, like it or not, the buzz keeps going, which means higher box office sales on opening weekend.

Granted, you may not have multiple offers to choreograph like Marvel does, but it's still important to plan ahead when you're marketing and selling your offers. Do you need 18 months to sell your next big thing? Maybe, maybe not, but a solid content marketing plan can make the difference between shoddy sales and blockbuster results.

What if you could create compelling content like Disney (and Marvel) for YOUR offers?

What if you could take a closer look at the elements of your offers and tease out the most compelling bits to share with your audience BEFORE your release date? What if your content could build buzz with your fans and get people talking about your content (and by extension, your offer) in advance, so that when you're ready to start selling, people are lined up and ready to buy, and is when using social media is great for this, since people use social media everyday now a days, even more apps like Facebook or Instagram, and you can click here to learn more about this and get the best resources for this.

That's what we're talking about this month in my Accountability Club! On Saturday, December 29 at NOON Central time, we're going to take a closer look at how Marvel and many of today's big names in entertainment, use different types of content to build excitement and drive demand for their projects. We'll also look at how you can use that same approach for your own upcoming offers.

If you're not a member, then you need to be on my email list to get the zoom link to join us!

You're going to learn:
* How to pull your content marketing material directly from your existing offers - regardless of your industry.
7 types of content that Hollywood uses to great effect - and how to do the same for your own offers.
* my exact process for generating as much content as possible in as little as a few hours.
* plus, access to the VERY SAME document I use that makes it super easy to keep your ideas organized.
And a sneak peek at MY content marketing plan for A-Club next year!

This is a WORKSHOP. Which means, you'll be working on your own plan with me during the session. As such, we're probably going to run a little longer - about 90 minutes instead of our usual 60. You'll be able to ask me questions and get suggestions for your specific plan... but only if you show up to the live workshop!

This is the LAST time I'm offering live access to A-Club training at no cost. I'm creating some new free training opportunities for next year, and as a result, A-Club will no longer be open to the public. If you're not a member, the only way to get access to this workshop  and the downloadable worksheet is to be on my email list. Details will go out next week,

In our last episode, I shared some tips to know if an event is worth attending or not. This week, it's only fair I offer some tips and lessons learned from my past 10+ years of doing live events. From basic teleclasses and online concerts to big, multi day virtual and in-person events, here are 8 lessons I learned - the hard way - that can save you a LOT of headaches and lost money when planning your next live event.

Update: Creative Freedom Live is filling up! We've got 2 private rooms left for the event. If it's a good fit for you, I'd love to see you there!

What kind of support do you need to make your next event a success?

Share your thoughts and ideas in the comments. Your insights may spark a conversation that helps someone else!

Mentioned in this episode:

Rising Tide Members

If you haven't already downloaded this week's bonus content, you'll want to do that here. Not a member yet? It's free! When you register for email updates, you also get access to episode transcripts, worksheets, and other downloadables!

Credits and Sponsors

Fashion jewelry from Kerianne at FancyBargain.com. Tell her you saw her bling on Creative Freedom!

Music: "Welcome to the Show" by Kevin MacLeod
Licensed under Creative Commons: By Attribution 3.0

This one’s all about the dolla billz, baby! Many creative entrepreneurs get emotional when it comes to price increases. So, what if there were an easy, external way to know that it’s time to raise your rates?

What if there were 11 ways?

Your wish is my command! Here are 11 external indicators that can help you determine if the time is right for a price increase in your creative business.

Need help communicating that price increase? Consider joining us for the Creative Freedom Guide To Overcoming Underearning, and build your confidence in changing your pricing!

What do you struggle with when it comes to raising your rates?

Share your thoughts and ideas in the comments. Your insights may spark a conversation that helps someone else!

Mentioned in this episode:

Rising Tide Members

If you haven't already downloaded this week's bonus content, you'll want to do that here. Not a member yet? It's free! When you register for email updates, you also get access to episode transcripts, worksheets, and other downloadables!

Credits and Sponsors

Fashion jewelry from Kerianne at FancyBargain.com. Tell her you saw her bling on Creative Freedom!

Music: "Welcome to the Show" by Kevin MacLeod
Licensed under Creative Commons: By Attribution 3.0

This is Season Four, Episode Five. This one's all about the dolla billz, baby! Whether you've raised your prices in the last year or the last month, it could be time to raise them again if they didn't go high enough in the first place. Many creative entrepreneurs get emotional when it comes to price increases. So, what if there were an easy, external way to know that it's time to raise your rates?

Your wish is my command! Here are 11 external indicators that can help you determine if a price increase is right for your creative business. Need help communicating that price increase? Consider joining us for the Creative Freedom Guide To Overcoming Underearning, and build your confidence in changing your pricing!

Download Season 4 Episode 5 | iTunes | Anchor | Stitcher

If you’re listening to just the podcast, you’re only getting about a third of the deal. Catch the Creative Freedom web series or join me on Facebook on Fridays at 5:30pm Central time for a LIVE Q&A about the week's topic.

Show Notes

02:21 - Why working for free is problematic, and why you might be inadvertently "programming" people to ask you to work for free.

06:31 - How a client in an economically depressed community managed to raise his rates.

11:00 - When someone is playing "Moneyball" with you, it is time to raise your rates!

16:30 - The "tuna can" tactic that helps you raise rates without changing your current pricing.

19:07 - How to look at barter/trade differently.

22:00 - The power of a $25k offer.

Rising Tide Members

Click here to join our Rising Tide to get email updates, transcripts, and bonus downloadables only available to members.

Credits & Sponsors

Mentioned in this episode:

Music: "Welcome to the Show" by Kevin MacLeod
Licensed under Creative Commons: By Attribution 3.0

One of the scariest topics for most of my clients - the one that brings with it the most baggage and emotional upheaval - is pricing. Right now, about half of my Incubator clients are stalled out on the decision to raise their prices. As early-stage entrepreneurs, there's a struggle between wanting to earn more and not being convinced that they can/"should" raise rates, for fear that they can't get enough clients to pay them the higher rates when they've been struggling at a much lower rate for a while. What they don't realize is that those lower prices are appealing to the wrong kind of audience, and until they can clear their head trash, they'll stay stuck at the lower pricing.

The myth of charging what you're worth

Although I've used the phrase before, I don't believe you can really charge what you're worth. First of all, you're a priceless masterpiece. No one can define your worth. They can, however, decide how much their willing to pay for your Great Work. You can influence that decision, but ultimately, it rests with the buyer. So it's less about charging what you're worth and more about telling a compelling story so that potential buyers are willing to pay your asking price. As Tara Gentile says "Pricing tells a story".  So what story does your pricing tell?

More often than not, pricing brings out a lot of hypocritical behavior. This week's episode explains how your inner hypocrite could be running your business into the ground.

Does your "inner hypocrite" control your pricing (or your business)?

Have you had moments in your business where you said one thing was important, but your actions revealed some other motivation? Have you experienced this "out of integrity" moment with other business owners? How did you handle it? Share your thoughts in the comments and be part of our Rising Tide.

Need support for your creative business? I have two openings in the Creative Freedom Incubator. Applications are accepted on a first-come, first served basis. If you're not ready for that level of hands-on help, join the growing community of supportive creatives in A-Club. We're here to help you grow.

How is it that one creative entrepreneur can have "instant success" while another puts in years of effort with little financial success to show for it?

If that's a question you've ever asked yourself, you're gonna LOVE this week's episode! I've talked at length before about the myth of the big break, and the myth of "overnight success". I'll probably talk more about it in the future, too. There are different definitions of success, however, so let me be clear. Today I'm talking about financial success.

You can put in way more than 10,000 hours toward your craft and still not be financially successful. Even if those hours are "deliberate practice," there are a series of steps every creative entrepreneur must go through in order to turn their craft into a well-paying career. There are lots of options at each of those steps, so what you choose will likely look different than anybody else, but the steps themselves are static. Meaning, you can't achieve financial success until you accomplish these three things. Let Peter Gabriel, Dale Chihuly, Danny DeVito, and Thomas Kinkade illustrate:

The 3 Stages of Business Growth For Creative Entrepreneurs

This is one of the most interesting take-aways from the work I'm doing for my upcoming book. Every creative entrepreneur that finds financial success goes through these three stages of business growth. Every single one of them. Some move quickly from one stage to the next, while others struggle for a while at one stage or another. But every one of the creatives I've interviewed or researched (again, I say, EVERY ONE OF THEM) went through these three stages to achieve the financial success they desired.

Stage One: Find your real offer

What's that thing that you do best? Not "better than everyone else," though that can help set you apart faster. More like "better than anyone else in your circle of influence." You're not looking for the thing that only you can do. If you have that, cool, but so many creatives get hung up on being completely unique. It's actually better and easier to find the thing you do really well - even if someone else does it, too. Because then you can put your twist on it and still give people a point of reference. The point of reference makes it easier for people to relate to you. Being completely unique requires a lot of extra time and energy to educate your potential audience. Being similar, but different, makes it easier for people to "get" you.

Plus, when you're similar, but different, it helps colleagues and collaborators work with you, refer to you, and spread the word about your awesomeness. You're no longer an army of one, trying to do it all yourself. Instead, you've got a growing network of people that know you, like, you, and trust you, that want to collaborate, rather than compete with you. Collaboration makes almost everything easier, because you can share the load... something most creatives have a hard time doing, but when they do it, the rewards are often exponential.

Stage Two: Find your real audience

While it's fun to create for yourself, it's hard to make a living if you're not also creating for an audience. That doesn't mean selling your soul, being a "sell out", or taking on clients just because you need cash. Instead, it means interacting with your fans and followers, hearing their feedback, and responding to your audience in a way that works for you. It means cultivating relationships with people who appreciate the work you're already doing, want to see more of it in the world, and are willing to invest in your Great Work.

My first newsletter went out to 7 people, and I know at least one of those people is still on my list, some 10 years later. We've emailed, chatted on Facebook, and she's purchased from me a time or two. When she has something to say, I listen. I don't always agree, and I am still able to respect her thoughts and ideas. Sometimes I use them, sometimes I don't. I maintain creative control of my work, and I am not so arrogant as to think that my way is the only way.

Listening and responding to your audience isn't selling out, it's an act of courage that helps your business grow. (Tweet this!)

Stage Three: The right balance of systems and support

If I've learned anything working with clients in my Incubator program, it's that different creative entrepreneurs need different kinds of support. Some need very specific, detailed, step-by-step instructions, while others can do big things with a rough overview. One of my clients launched an online school (with two courses!) in less than a day, while another took weeks to build and implement a single marketing tactic. While the kind and amount of support you need may be different from the creative entrepreneur next door, you'll still need SOME kind of systems and support. Most of us need an email system. Most of us need some kind of time management and planning tools. You might need marketing support, or customer service support from salesforce admin, or social media support. The key here is to uncover what you really need and get it handled without over-systematizing.

Believe it or not, too many systems can be a bad thing, and yes, you can try to systematize too soon. I see it all the time. Systems and supports are meant to smooth things out. Yes, they can be bumpy at first, while you're ramping up, but if your systems and supports are slowing you down unnecessarily, then you've got too many - which can cause your business to struggle in an entirely different way.

Consider this your 3-year plan

It takes about a year of concerted effort to handle each of these. A year to hone your offer, a year to build your audience, and a year to get the right balance of systems and support. Can you shorten this time frame? Sure. Linears tend to over-systematize, Chaotics tend to be more focused on their offer, and Fusions tend to obsess over their audience (take the quiz to determine your type). If you can get out of your own head, or if you've got a team or a coach to turn to with expertise in these areas, you can shorten that window to as little as a year, maybe less. That also means a lot of hustle. Not everyone is cut out for that kind of hustle, and I don't generally recommend it, because of the number it can do on your health and well-being. But most creatives don't want to hear that it's going to be another three years before they're making good money doing what they love, so if you've got the bandwidth and the intestinal fortitude, go ahead and shrink that timeline. Just be sure you can manage it without burnout, or you'll end up in a start-stop cycle of feast and famine that could drag on for years (this girl speaks from experience, yo!).

What say you? Where are you at in this 3-year plan? Have you been bumping into walls for a while? What did you do to break through? Share your thoughts and ideas in the comments and be part of our Rising Tide!

Ready to get some support to grow your business? Enrollment for Accountability Club is now open, and we'd love to have you inside our hallowed halls!

Is Content REALLY King?

Back in 1996, Bill Gates wrote an essay for Microsoft insiders stating that Content was King – meaning that as the internet advances, it will be imperative to deliver timely, useful content in whatever form the platform demands. It was a statement so general that it easily became a meme for CEO's across the globe, and still lingers to this day as a key reminder that what you have to share better matter to the people consuming it.

If content is King, context is God. - Gary Vaynerchuk

Fast forward 30 years, and Gary Vaynerchuk offers this addendum: "Content is king, but context is God." He invites his audience to consider the medium and the platform as much as the content itself. Make sure that what you're saying and sharing makes sense in the context of how the audience is showing up. Don't start singing “Figaro” at the top of your lungs during a dramatic reading of Hamlet, for example.  Don't sell tickets to your event at someone else's grand opening.

And yet, that's exactly what so many marketing messages do today. They interrupt us. They try to “grab” our attention. There's nothing subtle about them – which makes us feel slimy, smarmy, and out of integrity if we feel like that's the only way people will buy from us.

"Hey! Buy  my stuff! It's on sale for hella cheap!"

"You'd be crazy not to buy this RIGHT NOW!"

"We interrupt your Facebook feed to bring you this useless advertisement..."

But there's a better way. One that keeps us in integrity with our values and still invites our audience to invest with us. One that still puts money in our pockets, pays our bills, and let's us be a force for good in the world. You can use  it on any social media platform, in your email, and any other place where you might find yourself using marketing messaging on a regular basis (during the merch pitch at your concert, perhaps?)

By paying attention to the context of your audience – and providing content that meets them where they are at – you can draw them in – lead them through an experience that makes them eager to say yes to your offers without feeling like they've been marketed to.

Your content calendar

There's a difference between an editorial/content calendar and a marketing calendar. Editorial calendars support your marketing efforts. So once you know what you're promoting at different times of the year (your marketing calendar), you can set themes and develop content that supports your promotional efforts. If you're not developing content, you probably don't need an editorial calendar.

That said, most of my readers ARE creating content – shows, videos, blog posts, sales presentations, classes, etc. And you're not just creating content for the sake of producing more stuff. I believe that you're hoping that content will ultimately lead to more sales of your stuff.

Not every piece of content needs to be for marketing purposes.

I recognize that there are times when content creation isn't about a set agenda – we post pictures on instagram about our recent trip because we're excited to share our adventure, not necessarily to sell our latest offering.  But when you are creating content for marketing purposes, it's important to remember the journey your customer takes in order to decide to buy from you.

How buyers decide to buy

Most collegiate business textbooks outline the stages of the consumer buying process. It looks something like this:

  • Needs reocgnition
  • Search for information
  • Evaluate solutions
  • Choosing and purchasing

This means that, you can use this process to generate your content.

For example, if you sell coaching, chances are good potential clients might not know they even need coaching. So trying to offer a coaching service to the uninitiated might not land well. You may have created an amazing offering, but if your audience doesn't recognize they have a need for coaching, they simply won't buy.

How to use content to attract buyers to your creative business

Educating the buyer around the problem has to come first. This is email-level and blog post-type content. This is awareness-building content. It's early stage content for your launch sequence. People have to know they need what you offer before they're going to buy, and your emails, newsletters, and social media posts can go a long way toward building awareness for your solution.

But you can't stop there.

Because even after they recognize they need coaching, why should they choose you? After all, there are plenty of options out there, right? So now, they're going to start investigating options – unless you've already laid the ground work for them that YOU are the only game in town. Quality content helps position you above other options.

Positioning yourself as the go-to choice is the early to mid-stage launch content, your opt-in content, and the opening of your sales and marketing materials. This is where you get to remind people that "yes, there may be lots of options out there, but this content I'm sharing with you now illustrates why I'm the best choice." And if they're still not convinced? That's where you take things deeper.

The more you personalize the content, the more they feel like you get them. Webinars, live streams, teleclasses or one-on-one sessions - any ways you can interact directly with your potential buyers are going to not only position you as the go-to person, it's going to elevate your stature with your client. They've invested time with you, so there's a greater likelihood that they'll choose you when it comes time to buy. There are no guarantees, however.

Because once they've narrowed their choices, they've got to be ready and able to buy. My husband has known for years that he wants a Cooper Mini, but he's not in a position to buy. He's done the research, he's evaluated his options, he's even made a choice, but he's not buying. He's not ready. He's not financially able or willing to make the commitment to buy yet.

You are NOT creating content for that guy. Sure, you want to make a compelling case for buying with you, but your content at this stage should assume the sale. Assume your clients want to buy from you. At this stage, you're mostly re-assuring them that buying with you is a great value. This is sales-page level content, or evaluative consultations, where you make the recommendation at the end of the consult to buy from you. This is your call-to-action content.

However, all call-to-action content is not created equally, and customers today are more knowledgeable than before. As a result, the typical call-to-action triggers fail to achieve the intended results. It's a narrow line between creating a sense of urgency and being aggressive. Fortunately, a few SEO marketing agencies can help you create the right content to get that guy's attention and make the sale.

That's four distinct tiers of content and if you're launching 3 or 4 offers in a given year, that's 12-16 pieces of quality content that you can craft that directly tie back to your offers, leaving plenty of room in your editorial calendar for lots of other content that isn't marketing a specific offer.

And what if you don't "solve a problem"?

Every "problem" has a core solution of making someone's situation even better. So if you're a musician or a painter, it's the same story. How does your work make their life even better? Why do they need what you're creating? Why should they consider your offer over the offers of other artists or musicians? Macklemore still hosts an annual appreciation pizza party for his fans. What are you doing to create a community around you and your Great Work? Your content calendar can help with that.

Go back to the 4-step framework:

  1. Establish the need - use your content to show them how what you're doing has helped or inspired your other fans. Show and tell them how their lives could be even better when they buy your painting (or download your song). You could do this with a short fan video or an instagram photo of a piece of art you're shipping off to a client.
  2. Show them options - let them know that you're aware they have choices  (maybe even share a few with them), and begin to explain how what you do is unlike anything else out there. They're going to do some of this on their own, but if you help, you become like Santa in Miracle on 34th Street, who helps people find what they need (even if they can't get it from his department store). A simple way to show options is to share what you're listening to on Spotify, or links to other artists you admire (and tell people why you like it!)
  3. Reaffirm your difference - keep showing your awesomeness and illustrating why your offer is still the best choice. This is you, sharing content from your shows, your portfolio, or your studio, and letting people see how you make magic happen. Do a livestream and connect individually with your fans. Give them a chance to connect more deeply with you.
  4. Ask them to buy - this is the place where most creatives fall short, failing to ask and just assuming people will choose them. Assuming people want to buy from you is one thing, but it's meaningless if you don't offer the call to action to buy from you. It's not just saying "HEY! Buy my stuff because it's awesome!" It's reminding your fans that tickets go on sale next week, in three days, tomorrow, TODAY! - and sharing your enthusiasm about what it means for them (as much as what it means for you). It's inviting them to tell their friends, or bring a friend, or make new friends! Remind them why they want to be part of your community and invite them to invest in you.

There's nothing slimy or icky about reaching out with an average of 1-2 marketing messages per month, especially when they don't feel like marketing messages! And while you may condense your timeline to 1-2 messages per week during a marketing launch, you're still not making your audience feel icky because the content you're creating is actually helping them make progress toward their goal.

Want to know more?

I'm leading a call for my Accountability Club members and current subscribers at 1pm Eastern tomorrow. I'll share specific examples of content for marketing, and there's a Q&A session at the end. If you're already on my list, look for an email with details. The call is free to listen live, but only A-club members get access to the recordings. Learn more about Accountability Club and get access to all of last year's training too.