First an exciting announcement: A few weeks ago, I happily celebrated 500,000 views on my YouTube channel. THIS week, I'm celebrating 300 subscribers (click here to subscribe instantly)!
Confetti! Fireworks! Hooray! Huzzah!
This has been a goal of mine for several years, and I'm beyond thrilled that it's finally happened. It was a lot more challenging than I expected, and I've learned a lot along the way. As my channel grows I've developed a love and strong respect for the YouTube community. If you're on YouTube, please say hi and spread the love. Your awesomeness makes this show possible.
THANK YOU.
I was on a coaching call with a client this week and we spent a good amount of time talking about how hard it can be to shine brightly when everyone around you is complaining about your light.
"You're too bright."
"Can you turn it down a little?"
"You're always so enthusiastic about [topic]. I'm tired of it."
While occasional constructive criticism is important (when you work with me, I'm not afraid to give it to you straight), it's also important to remember that you've got Divinely-given gifts that are uniquely yours to bring into the world.
Shout it out! Tell everyone about your brand. Heck, have your brand name printed out onto face masks, hoodies, pens or mugs if necessary. Don’t hide them away; be proud of who you are and what you have achieved.
Often times, we're put down, or we feel guilty about being so awesome. And even if you're shy and reserved, it can be tough to deal with the criticism and "baggage" others want to foist on you when you're sharing your gift with the world. It often results in being overgenerous as a means to counter the criticism, to be liked, or to "apologize" for your existence.
Been there, done that.
You don't need to apologize for being awesome. We all shine in our own way, and yes, some of us are called to shine "brighter" or to a "bigger" audience (remember: size is relative. If it's your dream, it's big. Period.). That doesn't make us any more (or less) needed in the world.
Sometimes we're put in a position where we shine brighter than the folks around us because they need to get used to having more light in their lives. This isn't a statement of arrogance. Most of the awesomely talented people I know didn't ask to be awesome. They just are. But the amount of guilt they feel and crap they take for being so shiny is overwhelming. I'm reminded of the crawdads in a bucket that keep pulling each other back down so that no one escapes.
You don't have to make your light any less bright. That's what sunglasses and window shades are for. People can choose to be around you and they can choose to leave. This is a lesson I'm learning myself. For YEARS I have felt the need to dim my own light because the people around me couldn't deal with how shiny I am. I never asked to shine. I was born with these gifts, and while I've honed them over the years, it was never in an attempt to be better than anyone other than myself.
It's not your job to diminish your light. Your job is to shine your light into the world. (Click to tweet this)
There are plenty of people in the world who are afraid of the light. Heck, even Plato wrote about it in his Allegory of the Cave. But here's the thing:
Just because other people are afraid of the light, or judge the light, or shun the light, doesn't mean that you need to take it personally.
When I walk into my bedroom and flip on the light, sometimes my husband grumps about it. My light bulb doesn't get all defensive and start apologizing for being bright. That's what light bulbs do, for pity's sake! And while I might apologize for causing my husband pain, I rarely apologize for turning on the light because I needed the light to see. Don't apologize for your needs. Apologizing for your needs equates to saying "I'm not worthy of having my needs met. I'm sorry for my existence."
Word choices can be tricky, eh? But I've said this many times in the past: you train people how to treat you based on what you've come to accept from them and what they've come to expect from you. If you're constantly apologizing for your existence, then, Houston, YOU have a problem.
Katy Perry sang an inspiring song that confirms that the only way to shine is to ignite yourself:
"You just gotta ignite the light and let it shine
Just own the night like the 4th of July"
I think it's safe to say that if you don't ignite yourself - and let yourself shine - it's improbable that anyone else will do it for you.
On the surface, Independence Day is about celebrating my country's establishment as a sovereign nation. It's become the high holy day of picnics, beach fun, and fireworks.
But at the core, it's a symbol to embrace what matters most to you, hold it out for the world to see, and stand your ground. Do you think the British were particularly pleased? Hardly. They fought us for several years before and after we claimed our independence.
You'll probably face a few battles of your own (both internal and external ones). That's to be expected. As several great minds (including William Lamb and Stan Lee) once said, "with great power comes great responsibility." Being awesome ain't always easy, but you've got it in you to handle it!
Need a little extra incentive?
Our Independence Week edition of Creative Freedom brings us a special "guest appearance" - this time by Katy Perry. It's a friendly reminder to own your awesomeness.
What are you awesome at? Go on! Toot your own horn (I dare you)! How have you been holding back your awesomeness? Do you know someone else that's letting their light shine "brighter than the moon"? Share your stories, thoughts, and ideas in the comments.
If you or someone you know could use this information, please share us with them and be part of our Rising Tide! Every share helps. THANK YOU!
OH, BTW... Des is coming back from California this week, so look for new videos in the 300 songs project soon! YAY!
First off: We're only a few weeks into our new web series, and I'm already getting questions and requests for topics to cover. YAY! If you've got a burning question you'd like to see me answer in the Creative Freedom series, let me know! We want to make this program as valuable as possible for you.
Now, on with the show!
It's a valid question. For me, there's a difference between being intentionally generous and being too generous - giving too much and coming across as desperate because of it. I've met plenty of direct sellers and other entrepreneurs who give not because they're being intentionally generous, but because they want potential clients to say "yes" - to validate them, affirm them, or just plain like them.
When you're intentionally generous, there's a solid strategy behind it (like giving 10% of all proceeds to charity, or to increase goodwill with existing customers), or you're feeling led by a divine call to be generous in a given situation. When you give from a place of fear or solely to be liked/affirmed, you're actually NOT being generous. You're being selfish (giving to get). True generosity comes when you're not expecting anything in return. True generosity has limits built in.
Piling on bonuses and giving lots of extra incentives hasn't worked in corporate America - quite the opposite, actually. The more you pile on, the worse the performance. Be intentional with your generosity.
Freebies, opt-in tools, and even your sales offers need to be strategic and focused. They're meant to help you clients get to know you, know what you have to offer, and trust that you are who you say you are (and that you provide the results you promise). Liking you is optional at this point. Remember what Teddy Roosevelt said: "Nobody cares what you know until they know that you care."
Who wants to be seen as the overgenerous desperate doormat? Train people how to treat you. (tweet this)
When it comes down to it, creating offers (and opt-ins) that are in alignment with your market isn't about over-giving. It's about establishing your relevance, building trust and credibility, and making it clear that you're the right person for the job. Likeability comes later. How have you created offers that work? Where did you stumble? What did you learn? Share your comments and insights and be part of our rising tide!
*SMOOCH*
That's my official goodbye kiss to the first quarter of the year.
How'd it go for you? If you've been through my Dreamblazing program, you've probably already reviewed your milestones and re-assessed your targets for this quarter. Good on ya!
Did some of your goals fall off the radar, or get completely kicked to the curb (mine did!)? Are you on track (or ahead of schedule) for others?
In a recent post, I shared that by the end of January, nearly 35% of Americans have kissed their resolutions goodbye. This far into the year, some entrepreneurs have thrown their plans out the window entirely. Where do you stand?
One of the biggest pieces of advice I consistently offer to my clients is to focus your goals and objectives around YOU: things you can control, measure, or impact. It's challenging to set and attain goals that rely on someone else. But if you're driving toward DUMB goals, chances are good you'll have less flying out the window over the course of your year.
In the spirit of transparency, I thought it might be helpful to share with you my Q1 milestones and report on my results. I use the approach I developed in my own Dreamblazing program and define my milestones based on my 5 Key Areas of Success (Faith, Family, Fitness, Fortune, and Freedom).
Shall we?
FaithThis year, my faith goal revolves around my self-worth and how I see myself in the world. To that end, I've built a strategic plan to reach out to and connect with people I admire. One such connection has led to my nomination for the 2015 Rulebreaker awards! I also have been working to strengthen connections with friends and colleagues in my existing circle. My mastermind groups, my accountability partner, and my closest friends have all been instrumental in helping me navigate Q1 with grace, peace, and ease.
I'd say I'm on track and doing better than anticipated in this arena.
FamilyMy definition of family is probably more loose than some, since my blood relations aren't as plentiful as they once were. Because of that, I've been creating my own family, as it were, by making new peer connections. This is kind of a double-dip from my "Faith" goal, but it's also more about new people, versus cultivating the relationships I already have.
The first quarter of 2015 saw some big and unplanned changes in our home. My oldest, now 18, has passed his road test and is now driving (God help us all). He's had his own ups and downs over the past few months, but seems to be stabilizing with some part-time work and finishing up his schooling. This is a huge relief for me, as I am beyond ready to turn over the role of "Worried Mom" to some other deserving woman with teenagers.
The end of March also marked my youngest's 9th birthday - which means we've got all the birthdays on lock for the year. *wipes brow* Whew! But he's been having an up and down semester at school. So we've been navigating some emotional issues for him on that front.
FitnessWhen family stress increases, my emotional eating trigger kicks in, and it takes even more focus and commitment to stay on track. Needless to say, my already ambitious goal of dropping 16 pounds got revised when I was sick for the entire month of February. That's NEVER happened to me before, and dealing with "feeling behind" in my projects only fueled the emotional eating fire. While I didn't hit my revised 8 pound goal, I DID manage to hone in on a couple of trouble foods (gluten, dairy, and soy). Once I got clear, and started steering myself away from them (harder than you might think) I found myself edging closer to that goal. So for this quarter, I'm sticking with my goal of another 8 pounds off by July.
My mental fitness goal for the year is to attend one learning conference. That did not apply to this quarter, since the conference I want to attend isn't until later in the year. Not one to stagnate, however, this quarter saw me doing the research for a new book I'm working on, and participating in a few community groups on Facebook. I've been learning a lot and looking forward to sharing even more during my free monthly webinars.
FortuneI'm known for setting rather lofty income goals (though, I'm very prudent with my income projections). Due in part to a month-long illness, but also because of a shift in priorities, my Q1 income fell WAY short of my milestone goal. With the shift in priorities, I was not caught by surprise. In fact, the only reason I didn't revise my milestone was because I wanted to see how close I could get anyway.
Not. Even. Close.
The good news is that every transaction was profitable. Using the Profit First approach, I was able to keep everything on the positive side of the ledger - actually with better results than I did this same time last year. My quarterly profit distribution was also higher than the last quarter of 2014, which was a nice surprise, since it felt like I did less business in this quarter. I made a point to find ease in my business this quarter, which is partly why it felt like I was working less. I also got the delayed payments from Amazon for my book re-launch last November/December, which contributed to the increase in income without added effort. Yay leverage!
What else? I launched an entirely new business development for creative entrepreneurs, and started the process of re-designing my direct sales training program for a late spring launch. I also re-vamped my coaching offerings to make them more accessible and meaningful. With two other projects and a book in the works, I'm fairly confident that this quarter's shortfall will be recovered in the coming months.
FreedomMy favorite thing about this Key Area of Success is that it means so many different things to different people. For some, it's the ability to come and go as you please, or the financial freedom to travel, send your kid to college, or whatever. For me, Freedom is about being able to show up fully as myself (warts, sparkles, and all) and being proud of how I'm showing up in the world - as both a business coach and a musician. I'm proud to say I've been booked for numerous (PAID) private events this year, and my client list is growing. WOO HOO!
I started 2015 with a goal of finishing my album. The 300 songs project began as a means of honing my skills and getting back on track. Now that we're about 100 songs in, I'm ready to compile a dozen or so of the best tracks and share it with the world in a more finalized and formal package. The hard part right now is just picking the tracks (I'm open to suggestions). Des has already done some incredible work on the keyboard parts, so now it's just about me measuring up vocally and creating a package people feel good about investing in. I'm on track here - maybe even ahead of schedule, which is a wonderful thing to be able to say about a project I've been working on for so long.
Because this goal is nearing completion, I've shifted my focus to planning a possible relocation. Me and the fam are taking a recon trip to Nashville to scout the area, connect with some colleagues, and see what's what. If it looks good, my goal is to be moved by July. If not, we'll stay put until we have more clarity. This is the shift in focus I mentioned earlier - and it's drawn a bit of my personal resources (time, energy, focus) this quarter. With the recon trip upon us, I'll have less resources committed to this project during this quarter, and more in Q3 if we decide to make the move.
It's not always rainbows, sunshine, and Uni-Kitties around here.
There's work - lots of it. Not everything goes according to plan, but that's not what plans are for. I think it was Eisenhower who said "in preparing for battle I have always found that plans are useless, but planning is indispensable." While I don't necessarily think of business as a battle, I couldn't agree more about the need for planning - even if things don't go according to plan.
There's also fun -a good bit of it. We took a trip to Illinois last month and had a blast at the Lego Discovery Center (that's my 9 year old hangin' with Lego Einstein). We've also traveled a bit around the state, and enjoyed many evenings out with friends and family. In addition to our upcoming recon trip to Nashville, we've got a bunch of other activities in the works for the year.
I don't share this report to brag, but rather to show you exactly how I've built my business (and my annual plan) around what matters most to me. By using the 5 Key Areas of Success and my Dreamblazing program I get CRYSTAL clear on what really matters to me and then do my daily prioritizing with The PEACE System to make a strategic plan and move closer to those goals.
Moving closer to what really matters to you... novel concept, eh? (tweet this)
This is just one way of building a business around what really matters to you. It's the way that works for me. I've used it for more than five years now, and it's the first thing I've ever managed to stick with! Many of my clients have found use in it as well - but I admit it's not right for everyone. Most planners are too rigid for me. I needed more flexibility to work with my creative moods and the typical unexpected happenings that come along with having kids. I needed to develop a framework - like a jungle gym - that I could "swing from" and use in a way that worked for me and what was going on in my life and work on any given day.
How do you plan and prioritize your year? What do you do when your plan goes off the rails? How do you course correct? What are the tools you absolutely love? Share your ideas in the comments!
"That's impossible!"
I can't count the number of times I've heard that phrase in my life. It's usually preceded by "You can't do that!", or followed by "Why don't you try something else?"
Meh.
I sometimes think that when God gave me the choice to be born, I told him to give me the absolute hardest path to success - just so I could prove to people it could be done.
Then again, I also used to dream of being a mermaid.
I have, however, always been a bit of an overachiever. I'm the kind of person that says "Oh yeah? WATCH me!" when someone says "you can't..." I've taken trips, been in programs, raised kids, and generally lived my life unconventionally.
It's only been recently that I've learned the art of quitting. I was always the person that flatly refused to give up. I worked a job where my paycheck bounced - twice -before I took the hint that I should probably move on. I've gotten better at seeing the signals that tell me it's time to move on. On the whole, though, I'm still a tenacious, relentless being. I don't quit just because something's hard.
In my years of experience, I've managed to see my way through a lot of "really hard" stuff. I experienced the joy of living on welfare, abuse, racism, and more - all before I graduated high school (with honors, thank you very much). I grew up in Flint, Michigan, the most dangerous city in America, for heaven's sake! I think that automatically earns me some kind of combat medal.
I left school and forged my own path. Then I got pregnant and did the single mom thing for a while. My 20's had their share of... well, me being in my 20's!
Then, I got married to a man who's had to deal with his own emotional baggage. I mothered my eldest through a lot of troubled times. My youngest was involved in his babysitter's conviction for child sexual misconduct. I built a company, closed it, and laid off my one employee. And that's just the last 10 years of my life!
Saying all this isn't about shock value. It's not even about bragging. Yeah, I've been through some tough stuff, but so have many other people I know and love.
This is really about staying power. Grit. Stick-to-it-iveness, and being willing to gut it out when things get really really HARD.
Because "impossible" isn't the same as "really hard."
Impossible, as originally defined, means "not able to occur, exist, or be done." If it's impossible, it's simply not possible.
But Napoleon Hill said "Anything the mind of man can conceive and believe, it can be achieved."
Now, good old Mr. Hill didn't say it would be easy. He just said it can be done. It's possible.
It's possible to fly, to plumb the depths of the sea, use touch fasteners to "tie" shoes, and chat with friends in other countries in real time. If you wanted to do any of those things 200 years ago, it would have seemed impossible. But the truth is, it would have been really REALLY hard... especially if you tried to do it all by yourself.
But someone eventually developed materials that made submarines and airplanes possible, "moving pictures" a reality, and velcro a staple in my kid's shoe closet. All the raw materials existed 200 years ago, but they hadn't been put together yet. It took a series of chemists starting in the late 1700's and early 1800's to figure out the polymers that would eventually give us Velcro in the 1950's.
It takes a village, yo.
When I was 21, and pregnant (more…)
I don't know a single entrepreneur that didn't start their business with some type of do-it-yourself (DIY) approach. Most of us begin with more time than money, and it makes sense to capitalize on that resource. In fact, I tell would-be clients all the time that the less money you have, the more you need to rely on "other resources" - friends, colleagues, connections, skill-sets, and other means of getting the job done without cash. In the direct sales world, I see a LOT of new consultants relying on family and friends to keep their business afloat (if that's your problem, you can fix it with a little Direct Sales 101).
For other entrepreneurs we often get a little too good at doing everything ourselves, and that creates a problem.
That's the point where income and time are roughly equivalent. It's not generally a lingering point, because responsibilities typically rise in correlation to our income. I'm not sure I agree with Upamanyu Chatterjee when he said, "the more money you have, the more hassles," but you get the idea. When things are roughly equivalent, we have to get ruthlessly honest about where we're investing (or spending) our time and money. Eventually, though, things ease up and we once again have either more time or more money.
Once we have more money than time, it makes sense to start liberating our time with some of our money. Yet, in the last couple of years, I've noticed that people are killing themselves (some quite literally) trying to do too much. I've mentioned Jon Morrow's story before, but his is not an uncommon tale. When the financial meltdown started rippling through my client's lives, I saw many folks tightening belts and even going dark to "ride out" the economic storm. Yet, history tells us that the companies that fare best are the ones that keep showing up and keep sharing their message even during hard times.
So how can you tell if DIY is still the way to go? There are several questions that bear exploring:
You've probably heard the old saw "everyone's a genius in a bull market" - right? Essentially, anyone with a website could slap up a paypal link and sell their stuff like hotcakes during the earliest days of this century. There were info product "gurus" hawking their schlock for $997 - and it was a pdf copy of a 3rd generation photocopy of a 75 page "report" that was poorly edited, and an MP3 of said guru reading the PDF aloud (I'm not joking). There might have been a few gems in there, but you had to dig through so much crap that it almost wasn't worth your time. The prevailing logic at the time was that if one gem could turn your business around, then who cares if it looks like crap? That was the advent of the "fail fast and fail often/good is good enough" mentality that swept the internet.
The problem was that it wasn't even good, let alone good enough. Stuff like that doesn't pass muster anymore. The bar continues to rise. Videos I filmed three years ago don't measure up to the new HD footage I can shoot with my webcam (my WEBCAM, people!). If there's more sizzle than steak, word gets out, and people stop buying. So if you've got inferior offers, it's no wonder your business is killing you. Maybe you need to invest in a team that will turn your offer into something people actually want to buy - or invest in a few beta testers to get feedback before you launch. Either get help or get out of the offering.
I truly believe you can make a living doing what you love (and in many cases a VERY GOOD living). If a grown-ass man can make money on youtube unboxing and talking about Transformers or doing video game walk-throughs, then I have no doubt in my mind there's an audience for whatever you love doing. But you can't offer crap or people won't keep showing up.
When responsibilities rise to meet income, many entrepreneurs forget about profit until the end of the year. They see profit as an event (income minus expenses, right? WRONG.) They just keep watching the dollar bills roll in... until they stop rolling in. Then they look at their business, start cutting costs, and scrambling to "stay afloat" - when they're already sunk.
You need a profit plan, and you need to follow that plan during the feast and the inevitable famine. Business, like so many things, is cyclical. If you're overspending when money is abundant, you'll be in the hole faster than Alice and the White Rabbit once the money dries up.
Look at more than just your income and outgo. Consider your long-term growth plans. No business can continue to grow indefinitely. Tastes change, markets change, and entrepreneurs have to be willing to pivot, shift, and serve their markets in meaningful ways. A profitable business today may not be profitable in future years (Blockbuster Video, anyone?), and a smart business owner keeps pace with the changes. If that takes up too much of your time, then a coach, an accountant, or another financial professional can help you keep your finger on the pulse of your business.
This is where it all comes down. You can work like a dog and have a profitable business, but have no life to speak of. Likewise, if you're constantly "re-investing" into the company, then you're not creating something sustainable. You're blue-balling your business (yes, I said it) - stringing it along and keeping it from really performing.
I had a client that owned a screen-printing company. The company was recognized for doing great work and the employees liked working there. My client was an investor, he didn't work in the business. His good friend was the owner, and wasn't particularly responsible with the income. So my client had stepped in as an "investor" to make sure payroll would be met on a consistent basis. Year after year my client plowed money into the company to keep it afloat, but when we looked at the books, the company wasn't sustaining itself. It wasn't profitable, but he didn't mind plowing the money into the company because it kept his friends in jobs. I told him he was blue-balling the company and that they needed to sit down and get real about their revenue plan. I told him he needed to have this conversation with his friend sooner, rather than later, because the company wasn't really a business!
He told me he didn't have time to have that conversation because he was busy with his own job (where all the "investment " money was coming from). Plus, he didn't want to "get into it" with his buddy. So the company hobbled along for a few more years before his buddy finally bailed on the business. Now, he's got a solid business manager in there running things. Hopefully, he'll be able to turn the ship around and create a profitable, sustainable business.
You can pump all your time or all your money back into your venture, but that doesn't mean you have a business. It's certainly not sustainable. If you can't walk away from your business to practice some self-care, or take some time to "just be" then something's amiss.
If your business can't run for a time without you, then you're the problem, not the solution. (Tweet this)
Hire someone to look at the numbers and give you some ruthless honesty. Give yourself permission to get support in creating or delivering your offering. Maybe you're lousy at writing sales copy - get a copywriter. Maybe your training style doesn't resonate with your team, hire a pro. Don't force yourself to be everything to your company, or your company can't survive without you. The day you get sick (or worse) is the day the company goes under. That's not a profitable sustainable business. That's just crazypants.
How have you set yourself up for success? What are you doing to ensure that you're not the bottleneck in your business? Share what's working for you in the comments below so we can all learn from one another.
As I hear clients, colleagues, and friends sharing their goals for 2015, there's a chorus being repeated over and over:
"This year is the year I FINALLY break __ figures!"
I've heard it so many times that it makes me dizzy and sad to think about the number of folks who continue to miss the mark on this particular goal each year. When I ask why they haven't hit their goal yet, I hear lots of "reasons" - but ultimately, those reasons all mask the truth of why they really haven't hit their big income goal - whatever it is.
First a warning: "Big income goal" is relative. Like dream shame, the fact that you have a goal means it's big. For you, it might be 10 figures, or 6, or 5, or being able to finally quit the day job. The number doesn't matter. The principles are the same regardless of the number of zeroes at the end of the figure.
Why is it that most entrepreneurs that dream of making "mucho dinero" don't hit their big income goal? Here are a few reasons I've encountered (both on my own journey, as well as with my clients): (more…)
This week I successfully completed all my planning for January! Woo hoo! I know many entrepreneurs who are still shuffling papers and won't solidify their plans until sometime in the middle of the month - after they've given up on more than half their New Year's resolutions. I've been that person, and over the last couple of years, I've finally managed to hammer out a process for planning that works for me.
That's part of the struggle if you're a creative entrepreneur. There's no one plan that seems to cover everything. If you're a personality-based business owner, it's even harder. You've got to include your personal plans with your business plans, because they tend to overlap. Short of my own Dreamblazing program, I've yet to see a planning system that does that well, if at all.
Yes, finding a groove and getting the planning process down is a hurdle, but once you've got that process down, there are still a few mistakes I consistently see entrepreneurs make when planning their new year. I've even done them myself! Here are five of the big ones:
In my Dreamblazing program, I talk about "pumpkin" goals and "radish" goals. Pumpkins take all year to mature, while radishes only take 20-40 day. Having all your harvest come in at the end of the year makes it difficult to manage - and you can starve the rest of the year. Radish-sized goals give you some bite-sized results that you can manage throughout the year. Those radish goals can be milestones toward your bigger pumpkin goals, too.
Just be sure you don't have (more…)
I think it was Jesus that said a prophet has no honor in his own home town, with his own family, or even in his own house.
It's one of the big reasons I first built my business online - away from the prying eyes and judgmental insinuations of my own family and friends.
Don't get me wrong, on the whole I've managed to remove myself from the toxic relationships of my younger days, but there are still a few lingering reminders that only serve to affirm the wisdom of Jesus.
I've been a musician and performing artist for decades. I'm glad to be able to offer my services for a lot of different kinds of events. A family member once asked me to perform for a public event she was facilitating. She needed a strong singer to lead the music for the event. Naturally, I accepted. She's family, and it was for a worthy cause.
And of course, I didn't ask to be compensated, because it was a charity event, I had close ties to the organization, and I wanted the opportunity to perform, share my gifts, and serve on a larger scale.
That was all well and good until I realized I had "served" my way out of my own value.
The day of the event arrived, and as I was rehearsing with the other musicians, she came over and paid the pianist an undisclosed sum for his services. I didn't even get a thank-you card.
It was then that the words of Jesus rang in my head. More and more, I'm hearing stories from clients about doing "spec" work, or free work just for the exposure, only to discover there really isn't a real exposure opportunity. Or they're taking crappy-paying work because, hey, at least it pays something.
I'm here to tell you that you're crippling your business - and possibly your health and well-being. If you're saying yes to anything that comes along, you're not giving yourself room to do the work you really enjoy. Then, when the "good stuff" comes up, you're already booked! Let my example be your shortcut to sanity and more profitability. Here are three ways you can get more of the right people to value your work.
On one level, I was livid that my family member didn't see the value of the work I contributed to the event. I had to learn dozens of songs, rehearse them, and then perform them without errors - just like the other musicians. I also emceed the event, introduced the music, and was the "personality" for the event. Those are also elements of a performance that must be practiced. For as easy as it looks, I don't just show up and "wing it" for an audience. Even my improvisational work at murder mystery dinners comes from years of practice.
She didn't see enough value in my work to even give me any token of appreciation.
That's partly her fault, and partly mine. Had I done my job in the first place, and educated her about the value of my work, chances are good she would have at least given me a thank-you card or some small sign of appreciation.
If you leave it to chance, and just trust that people will recognize the value of who you are and what you do, you'll often be disappointed. It's one reason why I've heard so many people say "the marketing is more important than the mastery." That's not true, of course, because you don't want to be marketing crap, but at the same time, if you're not marketing at all, you're leaving money on the table and missing out on opportunities that could otherwise be coming your way.
And by "marketing" I mean educating your market about the value of who you are and what you do. Until they understand why you are good at your craft, until they understand why your prices are what they are, it's easy for them to price-shop - or worse, ask you to work for free.
I talk with a lot of entrepreneurs who understand the value of their offering - the work they do, the product or service the provide - but they don't value themselves enough to be paid. Hollywood writer Harlan Ellison and creative firm owner Mike Monteiro both speak out about the importance of not taking YOURSELF for granted in the business of doing business (warning: both videos have adult language). Plumbers and doctors can assert a value in the market for their services because of the results they provide. "I'll fix your pipes, and it'll cost you X." There's a clear outcome. But when we start looking at what we think are more nebulous or intangible "results" we discount the value that we bring to the table.
In truth, YOU are the reason that the offer has value in the first place. I say it a LOT - as a personality-based business, you are the most important product that your company has to offer. When I work with direct sellers, it's important they grasp this concept. They are one in perhaps a million other people selling the exact same product for the exact same price out of the exact same catalog. What makes their business the one to choose? People choose to work with a particular direct seller because of who they are, not what they offer.
If you don't value the contribution that you make, why should anyone else?
My grandfather was a carpenter. He once charged a guy $50 to hang a picture in his office. He walked in, tapped on the wall, then drove a nail with two deft strokes. He hung the frame and handed the guy the bill. Outraged, the guy wanted to know why he charged $50 to drive a nail. My grandfather took back the invoice, scribbled something on it and returned it to him. It now read:
Driving one nail: $10
Knowing where to drive that nail: $40
Total due: $50
I make singing look easy because of the thousands of hours in my life I've already spent learning music, performing, and honing my craft. I've got hundreds of youtube videos of me speaking or performing in some way. That's all "free" work I've been doing for years. Lots of practice!
Where have you invested in your life in ways that improve your craft? Value that investment. (Tweet this)
Sometimes, you can educate people until you (and they) are blue in the face, but if you're singing show tunes in a honky tonk, you're going to get booed off the stage no matter how good you are.
When you're first starting out in business, it's a seductive trap to take whatever business comes along - anyone who can fog up a mirror or anyone who pays, regardless of whether or not they're a good fit for you. Ultimately, it means you don't have a business, but rather that you're a whore willing to dish it out to anyone willing to pay you. Sorry to be so blunt, but it's true. Although, my friend and colleague, Sydney Barrows, would probably argue with me. She's the former madam that ran Cache' - a high-end "escort service" back in the 80's. She had a very clear idea of her target audience, and didn't waver. If a client was a jerk, they were fired. Her clients were A-list-ers and her "girls" were expected to provide a quality experience - with a price tag to match.
If it works for the escort business, it most certainly can work for you.
You're wasting your time if you're trying to justify your existence to everyone - friends and family included. I had to back away from people who didn't get me, people who didn't understand what I was all about. I had to find "my people". I've been in various mastermind-type groups over the years, and a year and a half ago I came to roost with a group of local women - all authors - who are some of my strongest supporters and encouragers. They understand me. They help me get some clarity. They even hold me accountable when I ask. I've got other supporters, too. People who see the real me (and love me anyway), like my coaches and colleagues (like Sydney). You'll notice I didn't include my spouse. I love my hubby, and I learned many moons ago that he doesn't get what I do. He's starting to understand a little, but we've been married for almost 10 years now. I had to stop holding my breath, and only share with him the stuff that he understands. The rest, I save for "my peeps."
Whether you're a direct seller, a shop clerk, or a performing artist, you've got to know who you're here to serve. Again, it makes no sense to sing show tunes in a honky tonk - even if they had an opening and it's great exposure. Sometimes you get lucky and the audience knows clearly what it wants - like a local barbecue joint that only plays blues music. Blues and barbecue go together easily. But most of the time, it's up to you to hone in on who you're here to serve.
As a business coach, I focus on growing businesses - specifically those where the business owner is the face of the company. That means I work with a lot of direct sellers, solo-preneurs, authors, speakers, and performing artists. It's a wide variety of people, yet they all share the commonality of being the face of their business. Why? Because I am a personality-based business owner. I am "the singing business coach" - a musician and performing artist who helps other people like me grow a profitable, sustainable business. I understand the particular issues these folks have in balancing personal and professional commitments. We don't have traditional "work hours" because our face is always "on". There are unique concerns that these businesses face that major corporations don't. I understand that intimately because it's the life I've lived for decades now.
That is my professional audience. What's yours? Who do you most resonate with? Who are the people you get the best results with or most enjoy working with? What do they have in common? Those are the threads that help you define your professional audience. Once you've defined it, speak directly to them. Stop trying to win everyone else over. A lot of people won't get you. That's okay. Focus on serving the ones who do.
Once you value the role you play in the work you do, and can educate your right people about that value, it's easier to command the prices (and respect) that you deserve.
How have you experienced this feeling of not being valued for the work you do? How did you handle it? Please share your comments below!
I've been wanting to write a post for a very long time about a concept I dubbed "the two I's". Inasmuch as we have two eyes through which we see the world, there are two "I's" through which we see the world: our divine self and our human self.
You can try to dodge them, but no matter how hard you try, you will experience the agony and ecstasy of both "selves" in your lifetime. I've talked about our Shadow self before. How the Coward and the Pretender protect ourselves from the world, and the world from us. How they are all part and parcel to our being. But I thought an incredibly personal example from my own upbringing might drive the point a little deeper.
It's probably a good thing my family doesn't read my writing much. Especially this week. I've written about my Dad before, but I don't usually talk about my Mom. That's because ours wasn't the greatest of relationships. While my Dad and I weren't exactly buddies, he wasn't around much as a kid, so he and I didn't develop the strong animosities that Mom and I did.
Dad was a Vet from WWII. He fought in the Asia Pacific Campaign on the island of Hawaii. I never knew much about what he did or who he was, since that was 30+ years before I was even born.
This past week, his replacement Army medals arrived. He earned a bronze star for his campaign medal, and I'm still not entirely sure what that means. In addition to the victory medal, also earned a Good Conduct Medal and a marksman badge for rifle (which explains the gun he kept in the closet when I was growing up). He also earned an honorable service pin. To look at all that regalia, you'd think Dad was some kind of war hero deserving of a halo and a front row seat in Heaven.
Perhaps.
This was the same man who, in his 60's no less, took my mom to abandoned houses to pull out and strip the copper wiring to sell at the junkyard for cash. Granted, that cash was used to feed his family and keep a roof over our heads, but breaking the law is breaking the law, no matter what the intention.
Lest you think Mom was some kind of victim in all this, she is the prostitute in the subheading above. Did you ever wonder what happens to prostitutes after they clean up their act and get off the street? I did, until I learned about Mom's "torrid past".
Back in the early 1970's, Dad was a cab driver. He was in his early 50's, married to a drug addict with two kids - one whom he'd sired and she another she brought to the marriage. To hear Dad tell it, he loved her, but she couldn't kick her habit, so he was looking for another "option". That's when he met my mom. She was this 20-something vixen - one of the few white chicks that hung out at an all-black bar in town where he liked to go between calls.
I never knew mom or dad to be much in the way of drinkers, so that story took me by surprise.
He knew she was earning money the "old fashioned" way, and decided he wanted to get her off the streets and clean her up. So he moved her into his house - with his wife and kids - under the guise of being a live-in nanny and part-time cabbie.
My mom, the undercover live-in lover of my dad, a married man with kids. The wife was too high to care, I presume. Then one day Dad was in the kitchen making wifey a sandwich. She OD'd right in front of the kids and died.
There was nothing to stop them from getting married, so they did. Mom & Dad eventually adopted both boys and went on to have both me and my sister - all before the end of Gerald Ford's presidency.
By the 1980's we were one big family - the kind that put the "fun" in dysfunctional (this picture is from one of the few family camping trips we all took together). My oldest brother (on the right) started stealing from the family. My heroic war vet dad would bind his hands and hang him from the wrists in the garage and whip him with a belt to get him to 'fess up. That put fear into the rest of us to not steal.
My other brother (on the left) decided that it was okay to force himself upon his much younger sister (me) instead. I didn't understand then why my Mother defended him. For years it was easy for me to see the darkness of Mom and the light in my Dad. Dad, the Angel, had left my mom because, well, she was the Devil. Nothing was ever good enough for her demanding ways. It was stressful, painful, and downright horrible.
After Dad and mom split up the first time, Mom took to the belt like a natural. It was an abusive, yet loving home - something you'd only expect to hear from a child of an abusive home. I'm pretty sure my extended family was somewhat aware, but nothing was ever done to my knowledge; no visits from child protective services as far as I know.
Then, in an effort to "make it work for the kids' sake" they got back together. That didn't last long. It was a painful mess of a relationship that colored so much of what my view on men, marriage, and family became for many many years.
It wasn't until I was an adult, with a child of my own, that I could really own that they were both a tangled web of shadows and light - like we all are.
As I approach my fortieth birthday, I look back and do my best to temper both the light and dark in my family. Fitting, since I'm biracial, right?
Amid all that darkness, I remember how my Dad would sit with me every week when my oldest son was still a toddler, and instruct and encourage me to be a better parent. How Mom attended and supported my sister's softball team in high school. The vacations and road trips we took to various parts of Michigan and the Eastern U.S. How they were both compassionate grandparents for as long as they were alive.
Those were good, glorious times: when Mom and Dad were letting their Divine selves shine through.
No one is perfect, in the zone, or "on" all the time. We see it played out when celebrities get caught doing something stupid, or a politician admits to some "corrupt" act. When I yell at my kids, swear at the driver that cut me off, or give credence to the "not enough" voices in my head.
On the other hand, our Divine nature calls us to live beyond our humanity. Wallowing in the "bad" things we do and resigning ourselves to our imperfection is a cop out. Saying "I told you I was trouble. You know that I'm no good." - with apologies to Amy Winehouse - is a cop out. We owe it to ourselves - to our highest good and to the people who need us to share our divine gifts - to keep showing up, warts and all.
When I meet someone for the first time that's previously watched my videos or read my blog, invariably, they say something about how inspiring I am because I have the courage to just show up as I am. That me "being vulnerable" is some kind of salve for them that gives them hope and courage to show up for themselves, too.
I used to think it was a back-handed way of saying "you could at least put on some makeup in those videos!" See how I couldn't even receive the compliment that was being handed to me? I was stealing from myself and robbing them of the gift of true gratitude.
Recently, though, I've noticed more and more people saying the same thing - as if my vulnerability is a gift I get to shine into the world for those who need it.
I'll be the first person to tell you I'm not perfect (my kids would probably be the second). It's part of why I don't show up with flashy videos and perfectly coiffed hair. My dishes are regularly undone, my house it quite often in disarray, and don't even think about looking at my desk right now - I'm not sure you could find it.
I've lied. I cheated. I've been "the other woman" - on more than one occasion. I've been mean, cruel, and just a downright "bad" person. And, as my favorite poet likes to remind us, still I rise.
Why?
Because my Divinity refuses to let my Humanity own me. Each day is another chance to stand up to the shadows of all my yesterdays, shine a light and say "screw you yesterday, I'm going to show up and keep trying to do better."
Not "do perfect." Do better.
My Humanity also refuses to let my Divinity own me. Because each day is another day for me to experience joy, emotion, respect, fear, lightness, darkness, faith, courage, happiness, anger, rage, and all the other emotions that are part of the human experience.
It's difficult to see the world through one eye. You're constantly craning your neck to see what you're missing. If you have two eyes, it seems senseless to cover one of them and pretend it doesn't exist. Why not put it to good use and see the rest of the world around you?
Why indeed. It's much harder to live life pretending you're perfect (or evil). You're constantly shift around to keep people from seeing the side you wish to ignore. If you have two sides, it seems senseless to cover one of them up and pretend it doesn't exist. Why not put it to good use and let us (and yourself) experience you showing up fully in the world around you?
"I am enjoying showing up as myself more completely."
That was the nugget of gold I rendered from my weekend intensive with my coach this past weekend. Once a quarter I sojourn in Minnesota for a few days to do deeper work to heal my "stuff" and open up blocks around my mindset. Because I'm a coach myself, I know the value of having a different perspective to help me open my eyes to my own hangups about success and how my life "should" be at this point in time.
This revelation came as a surprise as much as it came as a soothing realization. There's ease in showing up as myself - without worry or self-censorship. Granted, there are times when a little tact is recommended, but to just be myself fully - warts, sparkles, and all - is a gift I'm learning to give myself (and the world) more regularly.
Comparisonitis is a dreadful condition. It's a horrible inflammation of the ego, causing immense discomfort about who you are, and overall dissatisfaction with anything you've accomplished. When you suffer from Comparisonitis, everyone else is always farther along, doing better, making more money, living the life you believe "should" be yours. There's no sense of satisfaction, and often you feel guilt - like there's something wrong with you, or you need to be doing more.
Comparisonitis is fear in disuise. Instead of doing what we can where we're at, we're constantly comparing ourselves to every Tom, Dick, and Jane out there that appears to be in a better position than us.
One of my first (and admittedly worst) cases of Comparisonitis was with a contemporary colleague of mine. It was around 2008, and another coach was having what appeared to be way more success and making way more money than me. We both launched our businesses about the same time, and I was frustrated at how much exposure she was getting, how many "big name" people were talking her up, and how she looked like she was on the fast track to success.
What I didn't know was that all that surface shine came at a great cost to her personal life. She had taken out a second mortgage on her home so she could invest in all the programs that those "big names" were offering, which came with a promise of promoting her stuff to their audience. Ultimately, she ended up divorcing her husband and starting over on a much smaller scale. She tried to leapfrog and wasn't ready for the hard landing that comes from such a high jump.
You don't know what's going on in someone else's world. Stop comparing your success to theirs. (click to tweet)
There's a difference between Comparisonitis and benchmarking - which I'll get to in a minute - but for now, realize that your first step in moving beyond Comparisonitis is to stop "shoulding" on yourself.
I forget where I first heard the phrase, but if you've worked with me for any length of time, you've heard me use it. We get so caught up in the "shoulds" - instead of accepting (and maybe even embracing) where we are now. I think Mark Silver over at Heart of Business said it to me best:
"As long as you are in comparison, you are rejecting what is true [for yourself], and you are not able to be present to what is... People make up stories to protect themselves from having to surrender to what is currently true for them."
- Mark Silver"
When we're not focused on what is, we're focused on what we think should be happening, what we should be doing, what we should be experiencing. All that does is create more anxiety, more guilt, and more frustration about where we are not, instead of appreciating where we are.
Yet, if we stop comparing ourselves to anyone (except our past selves), we can see how far we've come in our lifetime, despite the obstacles, trials, fear, worry, doubt, and pressure to be something other than who and what we are.
When I look back on my life (instead of comparing that life to someone else), I'm really proud of what I've accomplished, who I've become, and what's on the radar for my future. I get a chance to appreciate my own awesomeness (without arrogance), instead of poo-pooing and downplaying my life because it's not "enough" compared to someone else.
My coach has helped me practice what she calls "AWOJAWA" - awareness without judgement, awareness with acceptance. We often think that pain, discomfort and other feelings of that ilk are "bad" and to be avoided. While it's true that I wouldn't want to live there all the time, sometimes pain can be a powerful tool for recognizing a need to change. Fear can be a powerful motivator to get stuff done. It's not good or bad, it just is.
Likewise, we think that happiness, pride, peace, joy and other feelings of that ilk are "good" and to be sought after. Yet, how much happiness is there in chasing joy? How healthy is it to be peacefully blissed out and completely unaware of the 8 year old setting fire to your kitchen?
It's not good or bad, it just is. We are the ones putting all the judgment labels on our emotions.
Comparisonitis still flares up in me from time to time, and I do my best to use a healthier way to track my growth and progress. Benchmarking is an idea that's used a lot in corporate worlds, and one that I think we can use beneficially in other ways. The idea is to look to a standard and measure our results compared to that standard.
But here's the kicker - you can't measure to some external standard. Take for example, my weight loss journey. If I constantly compared myself to every other woman that was more than 100 pounds overweight, observed the charts and "standards" that governing health agencies said were ideal, I'd be miserable.
My standard, instead, is consistency. What can I do consistently? I can run - if I'm pushed - but I can't sustain that. I hate running (for now anyway). What can I do - and do it consistently? I can get off my butt and dance around my house for 10 minutes a day. Will that cause me to lose 100 pounds overnight? Nope. But once I'm consistent at 10 minutes, I can increase it to 15, and so on.
So I benchmark my progress against my own reasonable standard. Will I get there as fast as I want to - as fast as I think I should?
Um nope. But I'll be making healthier choices more consistently... which eventually leads to the result I want.
Did you hear that? I'll let you take a minute for that to sink in. You are already a success. How's THAT grab ya?
In benchmarking, I'm allowed to see myself as already successful. Because I'm comparing myself now to what I've already done, and what's doable for me going forward. I can celebrate my wins NOW instead of waiting for "someday" in the great beyond.
Tomorrow never comes, yo. And yesterday is always gone. Insert cheesy cliches about embracing this moment here.
So in showing up fully as myself - as often as I can - I get to experience the grace and beauty of my own success. I get to draw closer to the Divine ideal of my life - whatever that is. I'm still figuring it out.
Here's another tidbit I gleaned from Mark - if we look at "excellence" (or "success" in this case) as a way to Master our world, we miss out on the other, more glorious result - we draw closer to the Divine.
So becoming myself more fully means I'm becoming excellent at being myself - instead of becoming something else that moves me farther and farther away from Divine Alignment.
Showing up as myself more completely means I own who I am, and I speak from my true voice - my truth - warts, sparkles, and all. Which, I think, is part of why I'm here on the planet in the first place. God doesn't make extra parts and pieces. We all have a gift and the only way we can share it is if we share it from our true self. I think Judy Garland said something about being a first rate version of yourself instead of a second rate version of someone else. Why would you want to be a second rate version of anything?
It's so important that we understand how important we are - how important YOU are in this world. What do you see as your gifts? And what are you doing to share them with the world - fully as yourself?
