I was sitting at my desk, doing my "usual" routine - the seemingly endless loop of "productive" things like email, writing, researching.
Yet, I couldn't shake this restless thought, pounding in my head:
“Is THIS what it's all come to in 50 years on planet earth?”
This year has been a wild ride, to say the least. Choosing to leave Indiana. Packing everything that would fit in a 5x7 storage pod (and selling or donating everything else) to come about 2,000 miles to the other side of the continent. Navigating my husband's health: 4 heart procedures, a neck injury, a diagnosis of and surgery for thyroid cancer, all in less than 6 months' time.
Oh... and I was supposed to be running my business, too?
Something had to change. I felt like I was living under a rock and I was pretty sure everyone was slowly losing interest in anything I had done or would be doing in the future.
Momentum matters. It's what keeps the "marketing machine" moving along. When you lose momentum, or can't capitalize on it when you've got it, things stall, slow down, and you basically have to start all over again.
Or at least it sure feels that way.
Sure, there's that old saw about how people learn by watching you. So there's some truth to the idea that visibility and influence are connected, but visibility for visibility's sake keeps leaders performing for appearances - draining energy, and losing trust in themselves and their teams.
When people believe visibility is leadership, you see things like:
With the rise of influencer culture, this is an easy trap to fall into.
I've been doing deeper work on what I call your Conditions For Success. It's a topic I've touched on in planning workshops over the years. When you know the conditions that set you up for success, it gives you more power to create or establish those conditions for yourself in an intentional way.
Your Conditions for Success aren’t just about energy, tools, or mindset—they include the world you choose to live and work in. Sometimes, the smartest move isn’t more effort, it’s moving toward contexts that naturally amplify your zone of genius or your ability to find success for yourself or your work.
And while I understand that not everyone has the ability to just up and leave where they are for more favorable conditions, the awareness that a better environment may exist is still important.
But in all my time researching and teaching, I missed something critical: identity alignment—how your internal sense of self matches how you act in work, relationships, and decisions (or doesn't). I'm fixing that now, by looking at why people who don't experience success may actually be grappling with Identity issues that we'd never considered before. Call it my own bias, or ignorance, this new research has helped me see just how important our sense of identity is in our sense of accomplishment and feelings of success.
I've known plenty of folks, and heard a number of stories about people who have wealth, power, prestige - all the outward trappings of success - yet they still feel miserable and unsuccessful. It seems obvious now that these folks were some how out of alignment, but I didn't get that it might be an identity issue. Checking all the boxes of "visible" success doesn't always equate to feeling successful or having an experience of success. I never realized that folks who weren't seeing that visible level of success may also be having a similar struggle.
If you're a leader who's stuck on "performance at all costs" you're running up against energetic, ethical, relational, and operational tensions that are likely to break you. You probably feel like you've got to be "on" all the time - or the house of cards will crumble. The research confirms what we already know: high stakes + high pressure + long hours leads to emotional exhaustion, reduced cognitive clarity, and eventually, burnout.
Let me be clear: wearing masks to get through a tough spot in your life or work can be useful. It's not always safe for you to be yourself, out loud an on purpose - especially if you're in an marginalized identity group.
Putting on a happy face when you are going through it can keep your clients or team members from unnecessary worry. But when your internal sense of self is misaligned with your external actions (especially if it's a chronic, continuous state of affairs), it can lead to:
When you can show up and get to be your full self (warts, sparkles, and all, as I like to say), you’re more likely to experience:
There's a TON of research to support this. Research also shows that being able to be your authentic self helps you lead your team members more effectively. But if you focus too much on short-term gains, and less on the long-term well-being of everyone (you, the team, the company), trust erodes and burnout sets in.
I get it. In our current political climate, there are a lot of short-term, immediate fires that need putting out. It's really hard to think about the long-term effects of anything when federal agents descend on your neighborhood and/or start rounding up folks who look like you.
The key is to strike the balance between your immediate need and the long-term vision you have in mind.
It's easy to forget. I sure did.
I was SO focused on getting moved, getting settled, making sure that my partner was healthy, that I had all I could do to see clients, never mind the other demands of my business! I managed to compete season 8 of Creative Freedom and have been faithful in filming for the reality show I'm working on, but there hasn't been much more than that going on for a while because of, well... (gestures wildly through the air) all this "life" that's been happening!
By tuning into identity alignment, you take a first step toward:
When you're out of alignment, trust drops. One look at the political landscape today and you see what I mean.
In a spring 2025 survey by the Partnership for Public Service, only one-third of Americans (33%) said they trust the federal government. Nearly half (47%) said they do not trust it. Further, two-thirds of Americans (67%) believed the federal government was corrupt, and 61% saw it as wasteful. A May 2024 Pew Research Center poll showed similarly low figures, with only 22% of adults trusting the government to do what is right most of the time. An August 2025 U.S. News & World Report survey found that 85% of Americans believe politicians and community leaders care more about their own power than the public's interest.
An article out of Cambridge revealed that When leaders don’t align what they say (visible leadership) and what they do, perceived authenticity and trust drop. This one from ScienceDirect says that your team (your audience) can smell the hypocrisy a mile away. You're not fooling anyone when you're being performative - at least, not for long.
I'd go a step further to say it's not just with your audience, but also with yourself. This sense of self-betrayal leads you to stop believing yourself, second-guessing yourself, and eventually, just giving up on yourself... and your dreams.
Ouch.
When I'm working with clients, we use a 4-step process:
Inside Conditions for Success, the Core Domain is the one that deals with your sense of purpose and identity. These are the things we have the most control over. Notice I didn't say TOTAL control over. We can decide how we want to show up in the world and who we want to be. We can seek to align our identity and purpose in the world in ways that others have little to no direct control over. But we are interacting in the world, and we have commitments, obligations, and identities that are not always going to be aligned with what predominant culture is asking of us. It's then that we have to make choices about where we will or won't compromise.
Those compromises are what set us up to potentially be out of alignment. Again, that's not to say all compromises are bad or wrong - very often they are survival skills. But it's unsustainable to LIVE that way for very long.
If the decision leads to confusion, skepticism, or dissonance in your relationships or team, it might not be truly aligned - or you may have been wearing a mask for so long that people around you don't know how to deal with this "new you". Here are some questions you can use to prime the pump:
“Does this choice come from my core values, or is it a reaction to others’ expectations?"
If you feel a sense of resistance, that’s probably a signal that something is off.
“Would I stand by this choice if someone asked me why I made it?”
If you find yourself holding back explanation or feeling defensive, that’s a red flag.
“Did I consider diverse perspectives, especially dissenting ones, before deciding?”
If you ignored feedback or dismissed counterarguments lightly, the choice may not be fully authentic.
"Am I aware of my motives, strengths, and limitations in this decision?”
If your decision feels reactive, emotionally heavy, or clouded by fear rather than clarity, that’s a sign to pause.
“Will this decision stand when pressures increase?”
If the decision only “works” now but collapses under stress, it may be more performative than authentic.
“Does this choice build or erode trust in me (internally or among others)?”
Because authentic leaders act in line with who they are, their followers tend to see that consistency, which builds trust (source).
When you're looking more closely at your identity, try these:
Journal Freely: Let thoughts and feelings flow without judgment.
You'll start to reveal patterns in your energy, decisions, and relationships. Over time, it can show where alignment is strong—and where external pressures may be pulling you off-center.
The goal is to keep moving closer to your truth. As I said before, total control - perfection is impossible unless you live in a vacuum. But striving for alignment helps you feel more successful in the moment. As I've said many times before, success is a destination and you're already there!
Anyone can be a hero for a day.
An above-and-beyond gesture. An extra dose of good-will. Being in the right place at the right time.
Anyone can have a day like that, do something awesome, and be a hero for a day or two.
True heroes walk the walk, even when it's difficult. They do the right thing when there's NOT a profit to be made. Sometimes, they do the right thing when the wrong thing appears to be far more profitable in the moment.
They're concerned about eternity, not about right now.
When I say "eternity," I'm not necessarily talking "heaven or hell", religion, or anything of that sort.
I'm talking about being able to wake up each morning, look yourself in the eye, and know that you've made the most of yesterday, with a commitment to doing your darnedest to make today even better.
Action heroes get banged up, scratched and dented, and take a few beatings from time to time. They get a little dirty, bloodied up, and still they rise, because they know it's not about the short-term gain, it's about the end game.
Who's going to be at your funeral? What are they going to say about you? How will you be remembered? Will you be remembered at all?
Sarah Robinson once wrote about what I call the "Hero of Now," the hero of right this moment. The flash in the pan that looks good on paper, seems to be on a hot streak, or appears to have some of the success you desire. This "flash in the pan" can be pretty easy on the eyes. In fact, sometimes we get mesmerized and then we're stunned when that flash turns out to be of little substance, or simply doesn't have the long-term value that makes them a true hero.
I've been there at least eleventy-jillion times in my own life and career (give or take a few jillion). You see someone that's doing their thing and it's hard NOT to notice. In fact, our brains are hard-wired to pay attention to something in which we're interested. The Reticular Activating System (RAS) in your brain is what causes you to notice every silver Jeep Liberty on the road after you decide that's the kind of car you want to buy next... or ignore the voice of every other screaming kid at the McDonald's playland except yours.
Here's an excerpt from what Sarah noted:
I thought part of a leader’s job was to search for unnoticed diamonds in the rough and start to polish them. I thought true leaders never, ever forgot that they were once unnoticed and that someone reached out to help them become who they are.
Apparently I was wrong.
When I see “leaders” huddled together in a self-congratulatory group (I’ve even heard of an event where the leaders sit in a roped off area, inaccessible to the “common” attendees), it makes me question any aspiration I might have to someday be among them.
I know not all experts and leaders are like this and that gives me the hope I need to keep going.
Speaking as the kid in high school that was the music geek with TWO 6th hour classes my senior year, I know the uncool factor, and wore it well for a while.
Just like in high school, those would-be heroes are quite often real-life zeros once the playing field is leveled.
I can't tell you how many kids from my past - that thought I was uncool, unworthy, un____, now approach me with some kind of "wow! Look at you!" amazement.
They know I've "arrived" in a way they never did. But I'm still striving, and they're stuck wearing the blue apron at the local big box store.
So too are many of those internet flashes in the pan that were once riding high now facing their own issues: health issues, family troubles, bankruptcies, divorces, lawsuits, and other not so pretty consequences of doing their thing for momentary success, instead of building for the long term.
People talk. Your audience sees you even if they don't always say so. Today's hero, if they continue to demonstrate heroic qualities, will continue to be a hero decades from now. If today's hero runs off at the mouth and ignores the music geeks too often, they end up fat, balding, and with no prospects...
Not that I speak from experience or anything (hee hee).
Think about music: Billy Joel is a legend. Starland Vocal Band? Not so much. Their one hit, "Afternoon Delight," was the biggest-selling single of 1976. They even won a Grammy, but by 1981, they had called it quits.
Do you want to be a one-hit wonder or a lifetime achievement award winner? Both of them may win a Grammy, but who will be remembered for their enduring contribution?
It's hard to ignore a flash in the pan... until the Hope Diamond comes along. (Tweet This)
When you look at your business, your life, are you building something that lasts? Are you a true hero to the folks you serve, the colleagues that seek you out? Are you "The Hope Diamond" of your industry, or just another flash in the pan?
Sometimes it's hard to know for sure. We've all watched someone skyrocket to the top of their industry, stay there for a few years, and then get "shot down" by some kind of incident, controversy, or some other bad PR issue.
They stand the test of time - despite their shortcomings. True business heroes are around for decades or centuries, not months or years. True business heroes continue to learn and grow, develop their network, and rarely rest on their laurels.
True heroes adapt, are agile, and realize that getting beat up is part of standing up for what's right. Just because a company is making billions today doesn't mean it has the wherewithal to be in a future edition of "Built to Last". There are plenty of companies (and people) that started with a future just as bright as Facebook, and ended up extinct.
What makes a true hero? Who are your heroes in life and business? Is there a secret ingredient? I'm guessing you have some thoughts about it. Share them in the comments, and let's start a conversation!
[AUTHOR'S NOTE: This article originally appeared one of my old blogs in March, 2011. I revised it for re-publication here, since I felt it deserved a little resurrection.]